Do You Have An Outgoing Personality?

Do You Have An Outgoing Personality?

Do You Have An Outgoing Personality?

Just read some of your working duties, expectations and policies expected by the Agency and the Hotel:

  • Always be on time
  • Always have a smile on your face
  • Do not prioritize any guests in the hotel
  • You are always available in assisting the guests
  • You never act tired or bored in front of the guests
  • You are the first to say "Hello" to the hotel guests
  • Use of any illegal drugs, or narcotics will lead to immediate dismissal
  • You should not be irresponsible for the amount of alcohol you consume
  • Never discuss personal problems involving your colleagues, or the Agency with any hotel guests, or staff
  • You should be confident and have a sympathetic manner, both with the guests, and with your fellow workers
  • Whenever you are in the hotel, behave properly and be polite towards hotel guests, staff and your colleagues.

Are Your Communication Skills at the Required Level?

  • If you are wrong, admit it immediately
  • Show the others they are of importance
  • Always start conversation in pleasant and kind way
  • The best way to avoid conflict is to change the subject
  • Show true interest in conversation and be a good listener
  • Respect opinion of the others and never say - you are wrong
  • You should have a natural instinct to know when to wind down the conversation
  • Let conversation be lead by the other and show understanding for the wishes of the other.